Every Monday we like to take a moment a shine a spotlight on one of our Chamber Members. This week’s Member Feature shines that spotlight on MARPAC Corporation. Read the following Q&A to learn more about this local business and Member of our Chamber!
Please provide a short description of your business.
MARPAC Corporation is a bulk distributor of industrial and automotive liquids, including solvents, washer fluids, antifreezes, waste oil for heating, and Diesel Exhaust Fluid. We also lease and service parts washers and paint gun cleaners, recycle used fluids, oil filters, drums, totes, and pallets. Our subsidiary company, Serious Brand Products, distributes a variety of janitorial and industrial sanitation supplies that meet the needs of your office, shop, factory, or garage. Our product offerings include Personal Protection Equipment (PPE), toilet tissues, paper towels, soaps, bathroom supplies, aerosols, and assorted other items by request. Seasonally, MARPAC also offers several additional services. During the late Fall and throughout the Winter season, our customers can purchase Foxmelt Calcium Chloride, Magnesium Treated Rock Salt, and Pet-Friendly Ice Melt. During the spring and summer seasons, MARPAC is available to seal and patch black top driveways and parking lots.
What is the story behind your business?
MARPAC Corporation was originally incorporated by Dan Martin (President) in 1996 to provide on-site recycling of antifreeze and has grown to provide other industrial services.
In 2001, MARPAC expanded to offer part washer equipment and servicing. We provide 142 flash point solvent for use in either customer-owned or MARPAC-leased equipment. Providing quality servicing at your choice of service cycles, our servicing includes the removal of old solvent, cleaning of the unit, and installation of fresh solvent. We recycle the spent solvent for re-use. Our goal is to provide quality service to meet the critical component cleaning requirements of our customers.
MARPAC again increased product offerings in 2003 with the addition of our sister company, Serious Brand Products, bringing hand soaps, aerosols, janitorial/sanitation/paper products, and general industrial supplies to our lineup. We identified a need for these types of products while servicing parts washers. These additional products can be delivered during scheduled service visits or delivered by ordering from MARPAC at any time.
Our goal is to provide quality MARPAC servicing that saves you time and money as well as providing timely and hassle-free service for all your industrial, janitorial, sanitation, and automotive fluid needs.
What is the service that you provide that customers use the most?
While much of our business is built around the Parts Washer units we have placed across our service area, our Serious Brand Products line is growing and adapting to serve a much larger customer base. The most used product in our lineup is our Serious Hand Cleaner, which while developed for heavy industrial hand cleaning use, is completely solvent free and created using all natural ingredients, including a walnut-shell base, that will help repair damaged skin on your hands even during cold-weather use.
When is your busiest time?
MARPAC Corporation is fortunate to maintain steady business year-round as our customer base is not dependent on the weather, however, our busiest season as a company is the summer when our black top sealing and patching crew is working in addition to our normal parts washer service, recycling, and product deliveries.
What is something people would be surprised to know about your business?
A lot of people would be surprised to know that MARPAC Corporation, while based in Grove City, PA, serves a very large territory. Our service area is spread out from Wheeling, WV in the south, to Buffalo, NY in the north, and from Cleveland, OH in the west to the Jersey Coast in the east, and serves all of Pennsylvania.
A second thing that a lot of people may not know about us is that through our Serious Brand Products, we offer a full-service stocking option for our customers. Simply give us the products that you want to always have in stock and a space to stock them and we can manage your inventory and keep those products constantly in stock for you on a bi-weekly or monthly basis.
Can you tell us about a memorable or favorite client experience?
While it is almost impossible to pinpoint a specific “favorite” for client experiences, my favorite type of client experiences are when I am sharing with a long-time client and there are these “Aha!” moments when they realize that because of the diversity of our company, we are able to meet many of their industrial needs that they had not considered before. Being able to streamline processes and save our clients money is my primary goal.
How has your business responded to COVID-19?
MARPAC Corporation has responded to the COVID-19 pandemic by staying the course, remaining open, and ensuring that our customers have the products they need to continue their operations in a way that ensures the safety of their employees. Additionally, we have responded by increasing the number of products offered through Serious Brand Products, including disinfectant wipes and anti-microbial hand soap, to name a few.
We have been affected by the shutdowns and pandemic, however, as many of our customers have seen their business decline or have been shut down altogether, and the trickle up effect has taken its toll on us as well.
How can the community support you now and going forward?
The best way that Grove City Chamber members and other community businesses and individuals can support MARPAC Corporation now and going forward is to ‘Buy Local’ and support your local small businesses. We would love to have the opportunity to supply your soap and paper products for your office, business, or facility needs. I would love the opportunity to meet with any local business that is willing to consider adding us to their suppliers.
Is there anything else you’d like us to talk about?
MARPAC Corporation is 5 months removed from a devastating fire at our primary Grove City facility that resulted in a total loss on 03 July 2020. Our ability to operate and serve our customers was severely hampered, but we have pressed forward and ensured that not a single customer was without our services despite the set back. Dan Martin, our founder and President, responded to the fire simply by saying “We’ll build back bigger and better. What else can you do?” Since then, we have been able to maintain all of our services for our customers and meet their changing needs due to COVID-19, by adjusting service schedules and increasing communication.
We would like to offer our gratitude to you, our customers, for your continued support as we seek to rebuild and re-imagine what MARPAC can be to better serve you in the future.
MARPAC Corporation would like to give a huge THANK-YOU to Thomas Construction for their extensive help with the clean up efforts.
Member Feature: MARPAC Corporation
PO Box 84, Grove City, PA 16127
724-458-5334
Website: https://marpaccorporation.com/
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